After clearing cache/storage, won't let us create a new profile

  • After clearing cache/storage, won't let us create a new profile Dallas

    My son's Xbox's storage was full and so it deleted some things. Trying to follow some guidance, I was advised to clear storage, which I did. This included all profiles. He is now trying to create a new profile and it pops up this message: "Couldn't sign in your profile. Please try again." He isn't trying to sign in, he is trying to create a new profile. Any help would be awesome! Thanks!

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